Manual Handset Configuration

This guide applies to SNOM and Yealink handsets only and assumes that the handset has been reset to factory defaults

This process is recommended only for troubleshooting to check the connection, a handset registered in this manner will not be able to access updates from the PBX, the customer may need to manually setup timezones and languages on the handset

Configuring SNOM

To access the SNOM interface you will need to do a remote session with the customer

Once you have initiated the remote session you will need to find the Local IP Address of the handset, this can be found after rebooting the handset by pressing **##

Once you have the IP of the phone you can access the interface from the customer's web browser

Username: admin
Password: admin

Once you are logged in you will be directed to the Security page, as we are provisioning this handset to our server these settings will be updated automatically and do not need to be updated at this time

Select Identity 1 from the left-hand menu

There are 3 things you need to manually register any handset or softphone:
Domain
Extension
Password

For this exercise we will be using the following credentials:
Domain: training1.90.vonex.biz
Extension: 500
Password: Topaze

Display name, Account, Authentication Username and Mailbox will all be set to the Extension

Registrar and Outbound Proxy will be set as the Domain

Once these have been entered along with the password select Apply

The system will prompt you to save the settings

You can check the registration on the System Information page

Configuring Yealink

To access the Yealink interface you will need to do a remote session with the customer

Once you have initiated the remote session you will need to find the Local IP Address of the handset, this can be found by pressing the OK button in the handset