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Products and Features

Guides to features of our Hosted IP PBX

  • What Internet connection do I need for my Hosted IP

    Below is a guide of the internet connections required for certain numbers of handsets Number of Handsets Max Concurrent Calls Required Connection Required Notes 1–5 5 ADSL2+ shared with computers Prio...

  • Star Codes

    Star codes are used to control the PBX. All codes must have two digits and start with a star. Making Calls Redial: *66 Call Return:*69 Intercom[1]: *90 Conference: *53 Cellphone Call cell phone of the...

  • Message Bank

    Message Bank To access Message Bank from your handset press the Retrieve Button or dial *97 If you have messages in your message bank press * to access the main menu To access Message Bank from any ha...

  • Call Parking

    Call Parking is a system wide hold feature allowing you to place a call on hold on one handset and then pick up the call from any other handset.  The Call Park feature is activated by pressing a pre-p...

  • The Vonex Journey

    Vonex is an Australian telecommunications company providing innovative VoIP solutions to change the way you connect. Our game changing technology is unique and whether you are a sole operator or Multi...

  • Hunt Groups, Agent Groups, and Auto Attendants

    Hunt Group Hunt Groups are very similar to a standard Telstra line hunt with a few more features and flexibility. Our Hunt Groups have 4 tiers and can have extensions on the first 3 tiers. Generally t...

  • VONEX LINK

    LINK provides access to a customer's phone system....

  • SIP Trunk v's SIP Registration

    WHAT SIP DO I WANT? SIP connections are the digital equivalent of a phone line. It can replace a traditional phone line and a customer can make and receive calls using the internet. A SIP connection i...

  • Intercom and Paging Groups

    Intercom Our intercom feature can be used on all Vonex Quality Assured handsets, this will connect a call on speaker to a single handset and allow two way voice between both handsets, great applicatio...

  • Conference Rooms

    A conference room or conference server is normally an expensive add-on with traditional phone systems. With the Vonex PBX telephone system, you can have your own conference rooms within your own syste...